Privacy Policy

Overview

LumaLoop respects your privacy. This policy explains the basic categories of information we may collect and how we use them. We will update this policy as the product evolves.

Information We May Collect

• Contact information you provide when requesting support or beta access.
• Basic technical information such as device type, operating-system version, app version and diagnostic details.
• Information you choose to enter into the app, depending on the features you use.
• Voice recordings and reflections you intentionally create in the app, subject to the storage and synchronisation behaviour described inside the current app build.

How We Use Information

We use information to provide the service, respond to support requests, improve reliability, and meet legal obligations.

Sharing

We do not sell personal information. We may use trusted service providers to operate the app, host systems, process support requests, or maintain security.

Voice Recordings

Voice reflections can contain sensitive personal information. Review the permissions, backup and synchronisation settings shown by your device and the current app build before recording. Avoid including information you would not want stored on that device or service.

Your Choices

You can contact us to request access, correction or deletion of personal information where applicable. You can also review device permissions and remove recordings using the controls available in the app and operating system.

Children

LumaLoop is not designed for children to use without appropriate parent or guardian involvement. Contact us if you believe a child has provided personal information inappropriately.

Contact

Privacy questions can be sent to privacy@lumalooper.com.